What We Collect and Why We Collect It
When you open an account with us, we collect the information you submit directly — your name, email address, phone number and the payment method you choose, whether that is bKash, Nagad or Rocket. We also collect transactional records: deposit amounts, withdrawal requests and the wallet
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reference numbers attached to each bKash or Nagad transfer. This data is used to process your account, verify your identity, and keep your wallet transactions accurate. We do not sell your personal data to third parties. Cookies and session data help us remember your lobby preferences
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and keep your login secure across devices. If you access the lobby on a mobile browser, device identifiers may be recorded to prevent unauthorised logins. Retention periods vary by data type — payment records are kept as long as required for financial compliance in eligible regions,
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while browsing data is cleared on a shorter cycle. Your use of this platform, including any deposits made through Rocket or other local wallets, is subject to the laws of your jurisdiction. We handle your data in line with applicable data protection rules for supported regions.
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You have the right to ask what data we hold, request corrections, or ask us to delete non-essential records — see the contact section below for how to reach us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.